Keto Vanilla cake with cream cheese frosting

Out Of Stock

Special Price $11.99

Delivery Policy 

 

1. General Information 

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will contact the customer.

2. Delivery Location 

Items offered on our website are only available for delivery to addresses in Las Vegas, North Las Vegas and Henderson (Clark County). We also accept orders from non Clark County customers for some of the our goods after conformation by phone who are shipping to addresses in US. Any shipments outside of US are not available at this time. If the provided address is incomplete or there is no access to the address, we will contact you and if customer is unavailable we will wait for 15 minutes before marking the order as ready for pick up at our bakery located at 2103 Western Avenue, Las Vegas, NV, 89102 and we will keep it there for 3 business days, except Saturday, Sunday and Monday. Please contact Luchkoff Patisserie before picking up an order from our bakery

 

3. Delivery Time

Delivery times are estimates and commence from the product availability and time for preparing. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. 

We will make this delivery on the day after your order. All orders from Sunday and Monday will be delivered on Tuesday. If we have availability, we will deliver your order the same day. We will contact you before delivery. Orders are usually delivered between 11 am and 5 to 6 pm.

Unless there are exceptional circumstances, we make every effort to fulfill your order ASAP. The date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.

 

4. Delivery Instructions 

If you have special delivery instructions, send them to us along with your order number at office@luchkoffpatisserie.com

 

5. Delivery costs. 

Due to COVID-19 situation, delivery costs $0 for all of Las Vegas, and if your order is above $17 you will get free next day delivery.

 

6. Damaged Items in Transport  

If there is any damage to the packaging on delivery, contact us immediately at 7029714226 or email us at order@luchkoffpatisserie.com

  

7. Questions 

If you have any questions about the delivery of your order, please contact us at 7029714226 or email us at order@luchkoffpatisserie.com

 

Return and Refund Policy 

For your satisfaction, we ensure that you always get food delivery according to your requirements. Our return and refund policy enhance the trust of our customers in our determination. 

General Information 

All orders are subject to product availability. In case we are out of stock of an item at the timyou place your order and we are unable to produce the item within a short period of time, we will notify you and refund you the total amount of your order, using the original method of payment.  

Delivery Location 

Items offered on our website are only available for delivery to addresses in Las Vegas, North Las Vegas and Henderson (Clark County). We also accept orders from non Clark County customers for some of our goods after confirmation by phone who are shipping to addresses in US. Any shipments outside of US are not available at this time. 

Delivery Time 

Estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the product availability and time for preparing. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. 

Unless there are exceptional circumstances, we make every effort to fulfill your order ASAP within the same day of the date of your order. For delivery in Weekends and holidays call us in the bakery business hours Mon – Fri, 10 am to 6 pm at 702 380 0016. 

Delivery Instructions 

You can provide special delivery instructions on the check-out page of our website. 

Wrong order 

Our management team ensures that you get the right food delivered at your place. However, if you get the wrong order delivered, then, you can simply contact us and let us know. We can make suitable changes in the transactions and provide the right food. 

Bad food 

Though we always cook our food with the freshest ingredients, we feel that it is our responsibility to provide assurance regarding the bad food. If you feel that the food is in bad quality, call us and let us know. We will take care of the inconvenience and provide you suitable refunds. 

Cancellation of the order 

We are unable to provide refunds for the return of the food. Also, if you cancel the order after the food has been cooked, the cancellation is not acceptable. For more information, you should contact us. 

Damaged Items in Transport  

If there is any damage to the packaging on delivery, contact us immediately at 702 380 0016. 

Contact us to ask your queries! 

There are various terms and conditions that we include to ensure the perfection and professionalism in our services. So, if you feel the need to know more about our refund and return policies, feel free to give us a call. Our management team is always there to answer all your questions and help you out with the ordering. 

We want to make sure that you receive the best quality food and enjoy at your own place. And you can help us in doing that. 

Luchkoff Patisserie, 

4165 S Grand Canyon Dr, Suite 102, 

Las Vegas, NV 89147,  

United States,  

Phone: 702 380 0016, 702 971 4226